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knight50heli_com |
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| Shipping & Returns |
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Shipping:
All purchases made through our online store are exclusive of shipping costs. Upon receiving your order our Customer Support Representative will revert via email with the shipping costs and final pricing of your purchases.
All shipping rates will be in accordance to shipping rates at the time of purchase.
As shipping rates change from time to time, we prefer to revert to you with the final price of your items inclusive of shipping costs after you have selected and checked out your items from our online store.
We handle both local and international orders.
Your order can be shipped by land, sea, air or you may option to self collect from any of our designated pick up areas within your district.
Orders will usually go out within 2-5 business days upon receiving payment. We will email you with your package information and the tracking number so you can track the status of your package. All packages shall be insured against loss in transit. Should your package not arrive within a reasonable time, please contact us and we will look into the matter immediately
All shipping costs of any returns shall be borne by the purchaser
Domestic Orders
All items will be shipped by Poslaju in Malaysia.
Shipping charges is flat at RM10.00 for 1 parcel below 2kg for Peninsula Malaysia and RM20.00 for Sabah & Sarawak.
For bulky shipments, weight will be calculated based on volume metric
Seller will provides tracking number once the item is sent.
International Orders / Oversea Orders
All items will be shipped by EMS unless customers requested sent by International Courier Service (Skynet, Fedex, DHL etc)
Return
All sales are final. Exchange is possible only when your merchandise is found to be genuinely defective upon receipt. In any case, however, shipping and handling charges are non-refundable
Condition
As the goods we carry are RC hobby products and not toys, all item are to be treated & handled with absolute care. We shall not be held responsible for any mishaps caused by misuse, abuse, mishandling, mistakes, ignorance of product knowledge, lack or RC knowledge by the user.
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